What should I do if I receive a CodeRED notification?

If you receive a CodeRED notification:

  1. Listen carefully to the entire notification.
  2. You will have the option to repeat the notification by pressing any key.
  3. Follow the instructions given by Town Officials.
  4. Do NOT call 911 or any other Town of Vinton phone number for further information unless directed to do so or unless you need immediate aid from the Police and/or the Fire/Rescue Department. If you are not in need of immediate aid, calling will only tie up emergency lines.

Show All Answers

1. What is CodeRED, and why is it important to me?
2. When will CodeRED be used?
3. How can I sign up for CodeRED?
4. How does CodeRED work?
5. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
6. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
7. What types of accounts are available to choose from when I sign up for CodeRED?
8. I have a business located in Town of Vinton or East Roanoke County. Can I arrange to have CodeRED messages sent to my business?
9. What if I want to register additional numbers for my address?
10. Is my personal information protected?
11. How will I recognize a CodeRED notification?
12. What should I do if I receive a CodeRED notification?
13. Will the CodeRED system leave a message on an answering machine?
14. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
15. I received an emergency message that went to my home phone voicemail. Only part of the message recorded. Why does this happen, and what should I do?
16. What happens if my line is busy?
17. What circumstances might prevent a notification from being delivered to me?
18. Will I receive all notifications sent by the Town of Vinton?
19. How can I make sure I receive a CodeRED notification if telephone systems are overloaded?
20. How do I remove my number from CodeRED?
21. What happens if I miss a CodeRED phone call or I want to hear the message again later?
22. What is the CodeRED mobile app and how can I download it?
23. Why is Straight Talk not listed as a service provider for the CodeRED alert?