Opening or Closing Accounts

Water & Wastewater Services

If you are moving and wish to close an account, please contact us at 540-983-0608. To open an account, please visit the "2 Turn It On Utility Connection Service" website, or you may come to the Treasurer's office in person at:
311 S Pollard Street
Vinton, VA 24179.

Water can usually be turned on or off within two working days. On the day your water is scheduled to be turned on, make sure all faucets and spigots are off. Service cannot be turned off at the meter if water appears to be running on the property.


There is a $25 fee to open an account. Effective November 1, 2012, residential customers who lease or rent their property will be required to make a $100 deposit before a utility account can be established.